These terms govern your use of the dk99 platform. They cover account registration, deposits, withdrawals, bonuses, game rules, and your responsibilities as a player. Please read them carefully before using dk99. By registering an account or placing a bet on dk99, you confirm that you have read and agreed to these terms in full.
A plain-language overview of the six main areas covered by the dk99 Terms and Conditions.
You must be 18 or older, provide accurate personal information, and maintain only one account on dk99. Duplicate accounts will be closed and balances may be forfeited. Your account is personal and non-transferable.
dk99 supports bKash, Nagad, and Rocket for all transactions. Deposits are credited instantly. Withdrawals are processed within 10 minutes. Identity verification may be required before your first withdrawal is approved.
All bonuses on dk99 are subject to wagering requirements. Bonus funds must be wagered a specified number of times before they can be withdrawn. Attempting to abuse bonus terms will result in account suspension and forfeiture of bonus funds.
All games on dk99 use certified RNG systems. Game outcomes are final once confirmed. Any attempt to exploit software bugs, use automated betting tools, or manipulate game outcomes will result in immediate account closure.
You are responsible for keeping your dk99 login credentials secure. Do not share your password with anyone. dk99 will never ask for your password via email or chat. Report any suspected unauthorised access to support immediately.
dk99 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account. dk99 takes its duty of care seriously.
Effective date: January 2025. These terms apply to all users of the dk99 platform at dk99.app.
Welcome to dk99. By accessing or using the dk99 platform at dk99.app, you agree to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and dk99. If you do not agree with any part of these terms, you must not use the dk99 platform.
dk99 reserves the right to update or modify these terms at any time. When changes are made, the updated terms will be published on this page with a revised effective date. Your continued use of dk99 after any changes are published constitutes your acceptance of the updated terms. It is your responsibility to check this page periodically.
Important: These terms apply to all products and services offered on dk99, including casino games, live dealer tables, instant win games, bonuses, and promotions.
To register and use a dk99 account, you must meet all of the following requirements:
dk99 may request proof of age or identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. dk99 takes its age verification obligations seriously and will not process withdrawals for accounts where age has not been confirmed.
Each player is permitted to hold one account only on dk99. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances, including winnings and bonus funds, may be forfeited.
When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. Providing false information is a breach of these terms and will result in account closure.
Note: dk99 reserves the right to close any account at its discretion if it determines that the account has been used in breach of these terms, including but not limited to fraud, bonus abuse, or collusion.
dk99 accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your dk99 account instantly upon confirmation from the payment provider. dk99 does not charge any fees on deposits, though your mobile wallet provider may apply their own transaction charges.
dk99 monitors all deposit activity for signs of money laundering or fraudulent behaviour. Any account suspected of financial misconduct will be suspended pending investigation, and relevant information may be shared with law enforcement authorities.
dk99 processes withdrawals to the same payment method used for the most recent deposit. Withdrawals are typically completed within 10 minutes, 24 hours a day, 7 days a week. In some cases, additional processing time may be required if identity verification is pending.
Withdrawal tip: To avoid delays, complete your identity verification as soon as you register your dk99 account — before you need to make your first withdrawal.
dk99 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out here. By claiming any bonus on dk99, you agree to the applicable terms.
dk99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. If a promotion is cancelled, any bonus funds already credited to your account will remain subject to the original wagering requirements.
All games available on dk99 use certified random number generators (RNG) that are independently audited. Game outcomes are determined at the moment the bet is placed and confirmed, and are final. dk99 does not interfere with game outcomes in any way.
Published RTP (Return to Player) figures for each game represent the theoretical long-term average payout and are not a guarantee of individual session results. Short-term results will vary significantly from the published RTP.
You are solely responsible for maintaining the security of your dk99 account. This includes keeping your password confidential and ensuring that no one else has access to your account. dk99 will never ask for your password via email, live chat, or any other channel.
dk99 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly in your account settings.
If you are concerned about your gaming behaviour, we encourage you to use these tools or contact our support team. You can also find more information on our Responsible Gaming page.
You may close your dk99 account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, provided all withdrawal conditions have been met.
dk99 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
Where an account is closed due to a breach of these terms, dk99 reserves the right to withhold any balance, including real-money funds and bonus funds, pending investigation.
dk99 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. dk99 is not liable for any losses arising from:
In all cases, dk99's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time the claim arises.
dk99 reserves the right to update these Terms and Conditions at any time. When material changes are made, we will update the effective date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.
Your continued use of dk99 after any changes are published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using dk99 and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the dk99 support team. We aim to respond to all enquiries within a few hours.
For complaints that cannot be resolved through our support team, dk99 will provide details of the relevant escalation process upon request.